When you answer the telephone at work, and you do not know who it is, you can say:
[ time of day ] + [ company name ] + [ your name ] + speaking
Good Morning, Smith & Associates, Mary Smith speaking.
Good Afternoon, Microsoft Ltd, Bill Gates speaking
In other words, you greet the person…
- Good morning
- Good afternoon
…then you tell them the company name…
- Jones the Butcher
- Big Business English PLC
- Goldman Sachs Inc
…then you tell them your name…
- Fred Smith
- Theresa May
- Arthur Scargill
Now, the person on the other end of the phone has all the information they need.